As a key factor of competitiveness, cost has to be managed all the time, not only in times of economic downturn. The Cost Of Quality (COQ) program fits well into any operational excellence initiative, including Lean, Six Sigma and TQM.

The COQ methodology covered in this workshop is a practical approach to quantifying the financial impact of the Cost Of Non-Conformance (CONC) and Cost Of Conformance (COC), shifting the problem-solving focus from quick fix to prevention, and prioritizing quality improvement opportunities based on the expected financial return.

Reducing the Cost of Quality

Recommended Audience

Facilitated by our Experienced Management Consultant and Certified Lean Six Sigma Black Belt, this workshop is recommended for all senior managers and heads of departments who are responsible for making quality happen in the workplace.